Privacy Policy - Soulistic Holidays

1. Introduction

Welcome to Soulistic Holidays. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Website or otherwise contacting us.

3. Use of Your Information

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

4. AI Chatbot and Information Accuracy

Our website utilizes an artificial intelligence (AI) chatbot to assist you with inquiries, booking information, and general support. Please be aware of the following:

Accuracy of Information: While we strive to provide accurate and helpful information through our AI chatbot, not all answers provided may be completely accurate, up-to-date, or comprehensive. The AI may occasionally generate incorrect or misleading information.
Verification: We strongly recommend verifying any critical information—such as pricing, availability, and policy details—by contacting our human support team directly before making any final decisions or bookings.
Data Handling: Interactions with the chatbot may be recorded and analyzed to improve the quality of our service. However, we ensure that your personal data is handled in accordance with this Privacy Policy.

5. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

6. Contact Us